Lumidigm has several resources to support the integration and operation of our fingerprint sensors. The following resources are available on this page:
- Frequently Asked Questions
- Lumidigm Product Drivers
- Datasheets and Product Specs
- Integration Information Briefs
- Online Support Request System
Frequently Asked Questions
Lumidigm FAQ (72.8 KiB)
Frequently asked questions about Lumidigm sensor operation and integration
Lumidigm Product Drivers
Lumidigm Drivers Install Guide (106.5 KiB)
Driver package install instructions
Lumidigm Sensor Drivers (4.4 MiB)
Read and understand the Lumidigm Drivers Install Guide before installing the drivers on your system.
Datasheets and Product Specs
Mariner M311 Datasheet (721.1 KiB)
Mariner fingerprint sensor features and specs
Mariner M31x Specs (91.0 KiB)
Full specs for the Lumidigm Mariner M31x series fingerprint sensors
Venus V30x Series Datasheet (786.1 KiB)
This datasheet summarizes the features and benefits of the Lumidigm Venus Fingerprint Sensor.
Venus V30x OEM Module Datasheet (672.2 KiB)
This datasheet summarizes the features and benefits of the Lumidigm Venus Series OEM Module.
Venus V30x Series Specification (226.1 KiB)
Full specs
Mercury M300 OEM Datasheet (692.3 KiB)
Mercury Series OEM Module features and specs
Mercury M301 Datasheet (682.9 KiB)
Mercury Series tabletop fingerprint sensor features and specs
Mercury M30x Series Specifications (213.2 KiB)
Full specs
Integration Information Briefs
Mercury M30x Mechanical Integration (619.1 KiB)
Integration recommendations including human factor considerations, mounting and sealing, and environmental considerations
Venus V30x OEM Mechanical Integration (419.5 KiB)
Integration recommendations including human factor considerations, mounting and sealing, and environmental considerations
Venus V30x OEM Electrical Integration (248.4 KiB)
Overview of application development; approaches and recommendations
Online Support Request System
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.
Open A New Support Request
Check Status of Support Request
You may contact the Lumidigm support staff with any unanswered questions by calling us at +1 (505) 272-7057. Thank you for choosing Lumidigm.
